Shipping policy
Thank you for shopping at Curvéa Beauty! We're committed to delivering your Miss Moly shapewear products to you as quickly and efficiently as possible. Please review our shipping policy below.
Processing Time
- Orders are processed within 2-5 business days (Monday-Friday, excluding holidays)
- You will receive an email confirmation once your order has been shipped
- Processing times may be extended during promotional periods or holidays
Shipping Method & Delivery Times
We offer the following shipping options:
Standard Shipping (7-12 business days)
- Most economical option
- Tracking information provided
Please note: Delivery times are estimates and not guaranteed. Actual delivery times may vary based on your location and external factors beyond our control. Due to high demand, some orders may experience slight delays.
Shipping Costs
Shipping costs are calculated at checkout based on:
- Your delivery address
- Package weight and dimensions
- Selected shipping method
Free Shipping: We offer free standard shipping on all orders.
International Shipping
We currently ship to select international destinations. International orders may be subject to:
- Customs duties and import taxes (paid by recipient)
- Extended delivery times (10-21 business days)
- Additional documentation requirements
Please note that Curvéa Beauty is not responsible for any customs fees, duties, or taxes imposed by your country.
Order Tracking
Once your order ships, you will receive:
- Shipping confirmation email with tracking number
- Ability to track your package through our website or carrier's website
- Delivery updates via email
Shipping Restrictions
We are unable to ship to:
- P.O. Boxes (for certain shipping methods)
- Military APO/FPO addresses (please contact us for special arrangements)
- Certain remote or restricted areas
Lost or Damaged Packages
Lost Packages: If your tracking information shows your package was delivered but you haven't received it:
- Check with neighbors or building management
- Verify the shipping address on your order confirmation
- Contact us within 7 days of the delivery date
Damaged Packages: If your package arrives damaged:
- Take photos of the damaged packaging and product
- Contact us within 48 hours of delivery
- We will arrange for a replacement or refund
Address Changes
- Address changes can only be made before your order ships
- Once shipped, we cannot redirect packages
- Please ensure your shipping address is correct at checkout
Holidays & Peak Seasons
During holidays and peak shopping seasons:
- Processing times may be extended by 1-2 business days
- Shipping carriers may experience delays
- We recommend ordering early to ensure timely delivery
Contact Us
If you have questions about shipping or need assistance with your order, please contact us:
Email: support@curveabeauty.com Hours: Monday-Friday, 9 AM - 5 PM (GMT+6)
We're here to help ensure your Miss Moly shapewear arrives safely and promptly!
